Opening Time
Mon–Thu 8.30am–8pm | Fri 8.30am–5pm
Phone
0131 228 2442
WhatsApp
07352 038861

Patient Feedback

Tell us how we did

We ask every patient how their visit went, and we read all of it. Good feedback tells the team what to keep doing; a concern tells us where to put something right. Either way, it shapes the care the next patient gets, so it is worth a minute of your time.

There are two ways to share it. If you are happy to say so publicly, you can leave us a Google review — it takes a minute and helps other people in Edinburgh find a dentist with room on the books. You can read the reviews other patients have left on our testimonials page.

If something went wrong and you would rather it were looked into properly, our feedback and complaints process explains exactly how we handle it, how quickly, and who deals with it — complaints are overseen by our Practice Manager, Holly Edwards, not by the clinician involved. For anything about your own treatment, please call us on 0131 228 2442 rather than a public review, so we can talk it through in confidence.

Whether you are seen on the NHS or as a private patient, your feedback counts the same, and we would genuinely rather hear it than not.

What our patients say on Google

4.7

From 265 reviews on Google

FATIMA & her nurse were very caring polite & CORTEOUS. All the staff I have interacted with are all so lovely and very helpful. I would recommend this dental practice. 100%.

MARY RUSSELL

3 months ago · via Google

this place is truly the best. i was in edinburgh for two months and unfortunately had a very poor track record with chipping my two front teeth, and they handled my issues with such precision and care. everyone who works there is amazing, you walk in and immediately feel comfortable and they work incredibly hard in order to fit you in as soon as possible and meet whatever needs you have. i wanted to specifically say a huge thank you to dr. amir!!!! not only is he incredibly talented at what he does, but he reassured any panic i had surrounding my teeth/bonding and produced such an amazing product. i truly truly do not know what i would’ve done if i didn’t go to city dental. thank you all so much for everything and thank you dr amir for being the best at what you do !

Emma Sheppard

3 months ago · via Google

The atmosphere is absolutely amazing and friendly. The staff members are professional and friendly too. I always trust Thier decision. Dr always try to choose the best option. The dental clinic is up to date and the flexible appointment.

Lida Taherkhani

4 months ago · via Google

The members of the dental team are absolutely friendly and knowledgeable. They treat me with professional manners. The clinic itself is so modern and up to date. Overall I am very happy and regretting why I didn't joined earlier.

Eshagh Rahmani

5 months ago · via Google

Had a great experience at the dentist yesterday! The team was incredibly friendly and very professional. They made me feel comfortable and well taken care of. Thank you for your excellent service!

Sandra Duzelier

4 months ago · via Google

Ratings and reviews provided by Google. Cards show a selection of recent reviews — read them all on Google.

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